Privacy Policy

Medi Bills – Pharmacy Management Software
Owned and Operated by iRoot Technologies Pvt. Ltd.

Effective Date: 16-03-2026

1. Introduction

Welcome to Medi Bills, a pharmacy management software developed and operated by iRoot Technologies Pvt. Ltd..

This Privacy Policy explains how we collect, use, store, and protect information when pharmacies, businesses, and users use the Medi Bills software platform, including its mobile applications, web applications, and related services.

By using Medi Bills, you agree to the collection and use of information in accordance with this Privacy Policy.


2. Information We Collect

2.1 Business Information

When a pharmacy or business registers for Medi Bills, we may collect:

      • Business Name
      • Pharmacy License Information
      • Business Address
      • Contact Number
      • Email Address
      • Tax Identification Details (GST or other tax details)
      • Subscription Plan Details

This information is required to provide and manage the Medi Bills services.


2.2 Product and Inventory Information

Medi Bills allows businesses to maintain product catalogs and inventory records. The following information may be stored:

  • Product name

  • Product category

  • Batch details

  • Expiry date

  • Purchase price

  • Sale price

  • Stock quantity

  • Supplier information

This information is used solely to support pharmacy operations and inventory tracking.


2.3 Customer and Supplier Information

To manage transactions and relationships, Medi Bills may store information about:

Customers

  • Customer name

  • Phone number

  • Billing details

  • Transaction history

  • Outstanding balances

Suppliers / Dealers / Retailers / Wholesalers

  • Supplier name

  • Contact information

  • Purchase records

  • Payment information

This data helps pharmacies manage billing, purchase tracking, and financial records.


2.4 Sales and Transaction Data

Medi Bills records transaction data including:

  • Sales transactions

  • Purchase transactions

  • Product movement

  • Payment methods

  • Billing history

  • Invoice details

This information is used to generate receipts, maintain records, and provide business reports.


2.5 Device and Usage Information

To improve service quality, we may collect:

  • Device type

  • Operating system

  • Application usage statistics

  • Log data

  • Error reports

This information helps improve performance, stability, and user experience.


3. How We Use Your Information

The information collected through Medi Bills is used for the following purposes:

  • To provide pharmacy management services

  • To manage inventory and product catalog

  • To process sales and purchase transactions

  • To generate invoices and receipts

  • To send digital receipts via communication platforms such as WhatsApp, Skype, Facebook, or other messaging services

  • To generate business reports including sales, purchases, stock, and financial reports

  • To provide profit and loss insights

  • To manage subscriptions and billing

  • To maintain system security and prevent unauthorized access

  • To improve platform performance and functionality

We do not sell or rent your business or customer data to third parties.


4. Data Sharing and Disclosure

We may share information in the following circumstances:

4.1 Service Providers

We may use third-party services to support platform functionality such as:

  • Cloud hosting providers

  • Payment gateways

  • Messaging and communication services

  • Analytics tools

These providers are required to protect your data and use it only for providing services.


4.2 Legal Requirements

We may disclose information if required to:

  • Comply with legal obligations

  • Respond to lawful government requests

  • Protect the rights and safety of Medi Bills, users, or others


5. Data Storage and Security

We implement industry-standard security measures to protect user data, including:

  • Secure cloud infrastructure

  • Data encryption where applicable

  • Role-based access control

  • Multi-user permission management

  • Regular system monitoring

While we take reasonable measures to protect data, no system can guarantee absolute security.


6. Multi-User Access and User Roles

Medi Bills allows pharmacies to create multiple users with role-based access.

The account administrator is responsible for:

  • Managing user permissions

  • Ensuring proper access control

  • Maintaining confidentiality of login credentials

iRoot Technologies Pvt. Ltd. is not responsible for unauthorized access resulting from improper credential management.


7. Data Retention

We retain user data only for as long as necessary to:

  • Provide Medi Bills services

  • Maintain transaction records

  • Comply with legal and regulatory requirements

Businesses may request data export or account deletion subject to applicable regulations.


8. Third-Party Communication Platforms

Medi Bills may allow sharing invoices or reports through third-party platforms such as:

  • WhatsApp

  • Skype

  • Facebook

  • Email

Once data is shared via these platforms, it becomes subject to the privacy policies of those services.


9. Subscription and Billing Information

Medi Bills offers subscription-based services.

For subscription management, we may collect:

  • Payment details

  • Subscription plan information

  • Billing history

Payments may be processed through secure third-party payment gateways.


10. Your Rights

Depending on applicable laws, users may have the right to:

  • Access their stored information

  • Request correction of inaccurate data

  • Request deletion of data

  • Export business data

Requests can be submitted to the contact information provided below.


11. Changes to this Privacy Policy

iRoot Technologies Pvt. Ltd. reserves the right to update this Privacy Policy at any time.

Any changes will be posted on the Medi Bills website or application with the updated effective date.

Continued use of the platform after changes constitutes acceptance of the updated policy.


12. Contact Information

If you have any questions regarding this Privacy Policy, please contact:

iRoot Technologies Pvt. Ltd.
Brand: Medi Bills

Email: support@iroot.in
Website: https://iroot.in